WiFi calling setup on Android

Setting up WiFi calling on your Android device is easy. First, check the device settings on your Telco account to turn on the WiFi calling feature. Then follow the directions below to enable WiFi calling and set your calling preferences.

For more information on WiFi calling with Telco and how these calls are billed, please have a look at our WiFi calling on Telco Devices FAQ.

Note: For CDMA, if the option is not present on your Telco account, your phone does not support this feature. The feature is only available for our GSM and Sprint CDMA network.

Enabling WiFi calling

To set up WiFi calling on most phones:

1. Go to your phone's Wireless and Network Settings.
2. Select the More or More Networks option.
3. Find WiFi calling and enable it.

Now your phone is ready to use WiFi calling. Now you'll want to set your WiFi calling preferences.

Setting WiFi calling preferences

To set your calling preferences:

1. Tap WiFi calling (not the enable/disable button).
2. Tap Connection preferences.
3. Choose from:
   • WiFi preferred: If a WiFi network is available, your phone will use the WiFi network rather than the cellular network
   • Cellular network preferred: Your phone will only use a WiFi network for calls if no cellular network is available.
   • Never use cellular network: Your phone will only use WiFi networks for calls.