Affordable Connectivity Program

The ACP provides qualifying households with a monthly discount on their residential internet service. We're here to help you figure out if you can get it and how to apply it to your account.

Additional Discounts

Enrolling in ACP allows you to obtain discounted internet service based on eligiibility critera. The total cost may vary based on your geographic location.

What is the Affordable Connectivity Program (ACP)?

The Affordable Connectivity Program (ACP) is designed to assist households with an income at or below 200% of Federal Poverty Guidelines. You can also qualify if your household participates in certain federal assistance programs like Medicaid or is receiving WIC benefits.

The aim of the program is to make broadband affordable for the many Americans who rely on it for work, school, health care and more.

The ACP replaced the Emergency Broadband Benefit Program (EBB) on December 31, 2021.

Am I eligible for the ACP discount?

The eligibility requirements for an ACP applicant or an applicant’s dependent are:

• Meets the qualifications for participation in the Lifeline program (with the modification that the qualifying household income threshold is at or below 200 percent of the Federal Poverty Guidelines for a household of that size);
• OR has been approved to receive school lunch benefits under the free and reduced-price lunch program or the school breakfast program
• OR has received a Federal Pell Grant in the current award year
• OR meets the eligibility criteria for a participating provider’s existing low-income program (subject to approval by
  the FCC)
• OR receives assistance through the Special Supplemental Nutrition Program for Women, Infants and Children (WIC).

For full eligibility criteria

To see if you qualify for ACP, go to the USAC's Affordable Connectivity Program's Do I Qualify? page.

How do I apply for ACP?

Step-by-step instructions are below, but please note:

You must first enroll for the ACP through a government process. Only after you have already enrolled in the ACP, can Telco verify and apply the benefits for you to receive the discount on your bill.

New Customers Current Customers

You must have an active Telco Internet service to receive the ACP discount through Telco Internet. Once our team receives your order and confirms your address is serviceable, we’ll reach out to schedule your installation.

If you submit your ACP information to us prior to your service activation, we will mark your application status as "on hold" until after the installation is complete.

1. Navigate to the Telco Internet Sign Up Page
2. Select your Telco Town.
3. Enter your address and check if Telco is available.
4. If your address is serviceable, place your order online and our team will reach out to you to schedule your installation. Our standard installation fees have been waived and you will receive a free router.
5. Once the service is installed, proceed with the steps in the Current Customers tab on this page.

1. 1. Check if you are eligible on the USAC Affordable Connectivity Program (ACP) website.
   2. Register with the National Verifier on the FCC's National Verifier website.
      If you're eligible for the Affordable Connectivity Program, you must first enroll and provide documentation through the National Verifier, a tool that the U.S. government created for this purpose.
   3. Once enrolled, apply benefits to your Telco Internet service by filling out the Telco ACP discount form.
      Once you've qualified with the National Verifier, fill out Telco's ACP discount form, so we can verify your eligibility and apply the $30 monthly discount to your account.
   4. Applying the discount to your Telco Internet account.
      
      Once you've successfully completed the National Verifier and the Telco Internet form above, we'll work behind the scenes to get you approved on our end.
      We will email you within three business days to confirm we have successfully applied the Affordable Connectivity Program discount to your account.

Frequently asked questions

How does the $100 device credit work?

All eligible ACP customers also get a one-time $100 device credit. Telco Internet is offering qualifying customers a Lenovo M8 HD tablet for only $20 plus taxes on the full $120 retail price. To purchase the Lenovo M8 Tablet:

• Confirm your eligibility with Telco Internet by filling out this form.

• Select the option to “Add a Lenovo M8 Tablet to my account for $20 + tax

• Submit the completed form.

In order for us to process your tablet request, you must also:

• Register with the National Verifier and qualify for the Affordable Connectivity Program
• Be successfully enrolled in the Affordable Connectivity Program through Telco Internet
• Be eligible to receive the one-time device discount offered through the ACP

Once your eligibility has been confirmed, we’ll charge the credit card associated with your Telco Internet account for the $120 tablet price + sales tax, minus the $100 one-time ACP device credit. We’ll email you to confirm once your payment has been processed and ship your device to the address submitted through this form within five business days.

Terms and conditions:

• Customers must meet all of the eligibility requirements cited above in order to qualify for and purchase a Lenovo M8 Tablet through Telco Internet.
• Once your eligibility has been confirmed, the $100 one-time ACP device credit will be applied to the $120 tablet purchase price. The credit card associated with your Telco Internet account will then be automatically charged for the remaining balance of $20, plus sales tax on the original $120 purchase price.
• All tablets will be shipped via FedEx 2-Day Shipping. Delivery may take up to five business days from the time your order is processed.
• Limit one tablet per household. While supplies last.

How long will the ACP last?

There is no set end date for the ACP, but the program is expected to be around long-term. The program has received $14.2 billion in funding to date.

I have more questions. Who can I talk to?

For more information about the ACP, please visit AffordableConnectivity.gov.

For questions about signing up for Telco or applying ACP to your account, please contact Telco Internet Customer Support.