Janet
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Articles
Recent activity by Janet-
Call Blocking
Can I block unwanted calls from specific numbers? We don't currently offer a way to block calls from specific numbers, though if you want to block unwanted text messages, you can check out this art...
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[Telco Voice] Auto-attendant routes
This feature is a limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! The auto-attendant b...
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Carrier reset for CDMA devices
A carrier reset is almost always necessary if you're activating a CDMA phone that's had a different phone number on it before. This reset sends your phone's new information to the network so that y...
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[Telco Voice] Changing a phone number destination
This feature is a limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! When a phone number ...
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FAQ: Swapping Numbers Between Devices
Whether you're upgrading to a newer phone or replacing one that made an unfortunate swan dive into a sink full of water, it's easy to move numbers between devices on your account. Do I need to call...
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Initiating a profile update on CDMA
If you've recently activated your phone and it's not yet able to make phone calls or access data, running a profile update may get you up and running. Before you start Many LTE devices can run this...
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[Telco Voice] Editing an auto-attendant
This feature is a limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! Once an auto-attenda...
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[Telco Voice] Auto-attendant call queueing
This feature is a limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! Long calling qu...
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[Telco Voice] Using view-only mode with an auto-attendant
This feature is a limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! Once an auto-attenda...
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[Telco Voice] WAV recording guide for voicemail, auto-attendant, and hold
This feature is a limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! This guide walks ...