Janet
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Articles
Recent activity by Janet-
Canceling your Telco account
How do I cancel my Telco account? Contact us so we can help you out with that. If you get in touch via help request, please let us know the reason you're canceling; we use that information to help ...
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Troubleshooting Group Messaging
If you're having trouble sending group text (SMS) messages, you may need to update your account and messaging app settings. When you send a text message to multiple recipients, most smartphones ...
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GSM Android activation tips and tricks
With so many different Android phones on the market, activating on Telco's GSM network can sometimes be tricky. Not to worry, here are some handy tips that should make it easier. Make sure your pho...
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Return and replacement FAQ
If you need to return or replace your Telco device, you'll want to read over the information below. For a slightly longer and more detailed version of the information in this article, check out our...
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[Telco Voice] Directory Listing in Telco Voice
This feature is limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! Directory Listing Ove...
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Troubleshooting WiFi Calling
If you're having trouble with WiFi calling on your device here are a few quick and easy troubleshooting tips. 1. Confirm that Wi-fi calling is enabled for the device on your account. Log into your ...
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Returning your Telco phone through FedEx
If your Telco device qualifies for a return or replacement as per our warranty, FedEx offers different services that make returning your phone easier. Drop-off at FedEx locations To search for loca...
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[Telco Voice] Auto-attendant overview
This feature is a limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! Auto-attendants enab...
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Changing the DTMF Tone of your Android Device
After bringing a phone from another carrier, some customers find that they have issues using voicemail. They will enter the security PIN, but the system doesn't acknowledge that a PIN was entered a...
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[Telco Voice] Auto-attendant setup
This feature is a limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! Auto-attendant setup...