Janet
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Recent activity by Janet-
Payment options
Telco's billing is set up to automatically bill your credit card each month for the amount of service that you use. When you set up your Telco account, you'll be asked to add a credit card for thes...
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FAQ: monthly billing
How can I pay my Telco bill? Bill payment with Telco is monthly and entirely automated. You'll need to make sure you have a valid Visa, Mastercard, American Express, or Discover card on file, ...
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Carrier Porting Information
Bringing a phone number to Telco requires the account number and port out PIN from your current carrier. Sometimes it can be a hassle to get this information, but we gathered the likeliest place wh...
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Using Telco referral links
We love it when people refer friends to Telco, and we try to make it easy to do. The Refer-A-Friend program is our way of thanking customers for introducing friends and family to Telco. When your f...
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[Telco Voice] How do I set-up music on hold?
This feature is limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! On hold music and mes...
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Porting your number out of Telco
We hope you never want to port any of your numbers away. On the off chance that you do, we want to keep things simple for you. Port out timeframe Number transfers typically take between 2-24 hours...
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Troubleshooting GSM text (SMS) messaging
If you're having trouble sending or receiving regular text (SMS) messages, here are a few quick and easy troubleshooting tips that might get you up and running. Remember, these tips apply to text m...
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International coverage options with Telco
There are several ways to get mobile phone service while traveling internationally, depending on where you're going, how long you're planning on staying, and what type of phone you have. Each optio...
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Broken phone payback offer: terms and conditions
This offer is valid for new accounts and existing customers. If you bring a recently repaired phone to Telco, we will credit your account back up to $150 for the cost of the repair. Claim repair c...
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[Telco Voice] Will there be any changes to my SimplyBits bill?
This feature is limited release. Telco Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply! (For SimplyBits custo...