Janet
- Total activity 251
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 124
Articles
Recent activity by Janet-
Understanding LED lights on Telco equipment
All Telco equipment uses LED indicators to display their status so they can help you diagnose common issues. Most people will have both a Telco router and a fiber access point, but a few Charlottes...
-
A single WiFi network: the mesh approach
Have you ever wondered why your WiFi Network seems to have two separate names? One may end in "2.4G" (or have no suffix) while the other ends in "5G". For example a Telco and Ting_5G network. Thos...
-
Speed, Latency, and Jitter Explained
You just had Telco's "crazy fast fiber internet" installed and our technician ran a speed test to show you exactly how fast it is. Note: A real-world speed test result - the speed our Gigabit custo...
-
Telco Internet Hardware Warranty
Telco offers several pieces of equipment, including wireless routers, range extenders, and some TV-related hardware. The warranty terms for this equipment are provided below. If you have any questi...
-
Streaming issues with Telco Internet
Most of us have started watching TV and movies through streaming apps like Netflix and Hulu rather than traditional cable. Streaming offers a convenient way to watch our favorite content, but it ...
-
Set up your ZyXel EMG3425-Q10A Telco Router WiFi Network Name (SSID) and password
Customize the WiFi Network Name (SSID) and password on your Telco router to something a little more you. These instructions only apply to routers purchased or rented from Telco. If you're using yo...
-
I get an error message when browsing the internet
You see an error message and now you're stuck. Luckily, it doesn't often mean your Telco Fiber Internet service is down. When you can still access other websites except for the one giving you an er...
-
Bringing your own router to your Telco Internet service
Gigabit speeds require gigabit routers. Our Telco router is up to the task of giving you the wireless speeds your fiber service delivers, but if you've got your eyes on a different router, there ar...
-
Getting the best performance from your Telco router - clearing the cache
By design, all routers, including your Telco router, store information about the websites you visit. Info like IP addresses (website locations) helps you navigate from site to site more efficiently...
-
Submitting Telco Fiber Internet construction concerns
Telco has a dedicated team ready to assist with your questions and concerns to help make our construction seamless. The Telco Construction Experience The Construction Experience Team is a group spe...