Janet
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Recent activity by Janet-
Starting up your Telco Internet service
Your residence is already set up for service, so the hardest part is already over! All you've gotta do now is connect to your network and get online. Are you bringing your own router? Your require...
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Troubleshooting your Eero Pro 6
If you're having trouble with your eero Pro 6E, take a second to browse through some of these quick fixes to get yourself back up and running! Our friends at eero also have your back with their app...
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Setting up your eero Pro 6 Telco Router
Our friends at eero have done a lot of work to help us out with making the setup of the eero Pro 6 a cinch. The first thing you'll need to do is grab the eero app on your mobile device. This app w...
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Troubleshoot your Telco Fiber connection
Internet not working? Before anything else, check the status of your Telco fiber access point (known as the ONT) and wireless router. If you suspect an outage in your area, check our network statu...
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Set your Telco Router's WiFi Network Name and password
Customize the WiFi Network Name (SSID) and password on your Telco router to something a little more you. These instructions only apply to routers purchased or rented from Telco. If you're using yo...
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Improve slow WiFi speed in parts of your home
Every home presents a unique situation for WiFi coverage. A WiFi extender may be useful if you notice areas in your home where speeds plummet or connectivity becomes unstable. The ZyXEL WAP6804 Ext...
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Returning your Telco Internet equipment
Switching up some equipment and need to return it? We've got your back. There are two options, which are both paid for by Telco: FedEx pickup and FedEx drop-off. What equipment do I return? Plea...
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Can I get Telco Internet in my neighborhood?
We’re working on it! Make a pre-order and we'll see what we can do. A pre-order is a vote for your neighborhood. The more votes your community gets, the faster we’ll get there. Getting the word ou...
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How do I cancel my Telco Internet service?
We're sad to see you go! And we're happy to help. There are 3 avenues you can use to let us know you'd like to cancel: starting a chat giving us a call submitting a request Can I cancel my Telco...
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Hate early termination fees? We've got your back
Are you interested in upgrading your service with Telco? Are you worried about the cost of ending your current contract with your internet service provider (ISP)? We've got good news! Telco will co...